There is no
cleaning fee. Here is why.
On a house this size a cleaning fee is usually the second-largest line on the invoice. Ours isn't there at all. That is a deliberate trade, and this page is the whole of it — including the part we ask from you.
The trade, stated plainly
We don't charge a cleaning fee. What we ask in return is that you leave the house in good order — which, on inspection, turns out to mean five small things and about ten minutes. We have said the same sentence to every departing group for three years: because we don't charge a cleaning fee, we ask you to be mindful of leaving the villa as you found it.
It works. It keeps a real number off your invoice, and it means the cleaning team walks into a house that hasn't been abandoned.
The entire checkout list
This is not an abridged version. This is the list.
- Load the dishwashers and start them.
- Keys in the wooden box, and one key back in the lockbox.
- Close the windows and doors.
- Bins to the container at the end of the street.
- Close the pool cover.
What we'd rather you didn't do
Groups offer, constantly, and we keep saying no: don't strip the beds, don't wash the towels, don't clean. That is what the turnover is for, and a stripped bed doesn't save the team a minute. Every so often a group cleans the whole house anyway despite being told twice. One guest walked it in white socks on the way out to prove a point, and reported that the socks stayed white.
And when something does go wrong
Occasionally it does. A duvet cover that won't come clean, a carpet that needs specialist treatment. When it happens we message you, send the photographs, and tell you what it costs to put right. It has never yet turned into a dispute, and the amounts have been the kind you would expect for a duvet cover, not the kind that make a deposit disappear.
That is the whole system: no standing fee, a short list, honest conversation if something breaks. If you are comparing us against a villa quoting a headline nightly rate, the cleaning fee is the line worth checking — on a house of this size it is rarely small.
- No cleaning fee, ever.
- Five things at checkout: dishwashers on, keys away, windows shut, bins out, pool cover closed.
- Don't strip beds, wash towels, or clean — we genuinely don't want you to.
- Damage is handled by message and photograph, not by silent deduction.